Textual cues, cognitive load, and social fatigue: Unveiling the reasons behind user discontinuance in conversational AI
3.40T1 sourceInternational Journal of Human-Computer Studies (Elsevier)
Source record
Published by International Journal of Human-Computer Studies (Elsevier) (T1 source). The original is at https://www.sciencedirect.com/science/article/pii/S1071581926001217?dgcid=rss_sd_all.
Pipeline notes
The summary and note below are generated by the signal pipeline — they are Beyond Desk’s reading, not quotations from the source.
SummaryPeer-reviewed study in the International Journal of Human-Computer Studies examining why users discontinue conversational AI tools, identifying textual cues, cognitive load, and social fatigue as primary reasons for user abandonment.
Why it mattersEmpirical evidence on discontinuance helps readers set realistic expectations and pacing for AI tool use before fatigue degrades output or engagement.
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