Personalization Matters: Long-Horizon Conversation Agent with User-Centric Information in Online Shopping Interactions
2.80T1 sourcearXiv cs.MA
Source record
Published by arXiv cs.MA (T1 source). The original is at https://arxiv.org/abs/2610.11375.
Pipeline notes
The summary and note below are generated by the signal pipeline — they are Beyond Desk’s reading, not quotations from the source.
SummaryProposes a multi-agent, multimodal RAG framework for personalized conversational shopping that decomposes dialogue state tracking, retrieval, preference-aware reasoning, and response generation. On an Amazon Reviews 2023 benchmark, retrieval variants outperform a no-RAG baseline (4.82 vs 3.74), and a small n=5 user study shows higher perceived personalization (4.60 vs 2.20).
Why it mattersProvides a concrete role-decomposition blueprint with released code and trajectory-level evaluation protocol, serving as a reference architecture for multi-agent RAG systems beyond the shopping domain.
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