"ChatGPT, what am I missing?": Designing AI Workflows around Professional Task Structure to Shape Analytic AI Use
3.80T1 sourcearXiv cs.HC
Source record
Published by arXiv cs.HC (T1 source). The original is at https://arxiv.org/abs/2609.16482.
Pipeline notes
The summary and note below are generated by the signal pipeline — they are Beyond Desk’s reading, not quotations from the source.
SummaryThe paper examines how interactive AI workflows can embed professional task structure without dictating user engagement. Two scaffolded interfaces (completed analysis vs user-directed incremental) were tested against no-AI and chat conditions in a 800-participant experiment on negotiation preparation. Scaffolded workflows improved coverage over chat; the user-directed variant elicited broader analytic requests at lower subjective effort.
Why it mattersEmpirical comparison of two workflow-scaffolding patterns against chat and unaided baselines, with 800 participants. The user-directed incremental variant is the design takeaway.
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