Not All Explanations Are Sought: Information-Seeking Psychology for Human-Centered XAI
2.40T1 sourcearXiv cs.HC
Source record
Published by arXiv cs.HC (T1 source). The original is at https://arxiv.org/abs/2608.27464.
Pipeline notes
The summary and note below are generated by the signal pipeline — they are Beyond Desk’s reading, not quotations from the source.
SummaryA position paper arguing that human-centered explainable AI should incorporate psychology of information-seeking. It proposes users evaluate explanations via instrumental, hedonic, and cognitive expected utilities, shaped by cognitive biases, leading to either excessive or insufficient information-seeking with agentic AI systems.
Why it mattersProvides a framework for designers of agentic tools to move from making explanations available to making them sought, grounded in documented cognitive biases rather than assumptions about user behavior.
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