Source record

Published by arXiv cs.HC (T1 source). The original is at https://arxiv.org/abs/2607.28650.

Pipeline notes

The summary and note below are generated by the signal pipeline — they are Beyond Desk’s reading, not quotations from the source.

A qualitative study based on 14 interviews with IT professionals examines how GenAI integration into system administration affects expertise development and performance perception. It identifies two unanticipated effects: compression of traditional expertise pathways and a shift in productivity expectations creating 'productivity guilt' and 'two-speed cultures' within teams.

Inductive interview findings on how GenAI shortcuts expertise acquisition and resets team productivity norms. Useful lens for organizations planning AI rollout in technical operations.

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